Privacy policy

Reel, Inc. dba Copytide (“we,” “our,” or “us”) values your privacy. This policy explains how we collect, use, and protect your information when you use our website, affiliated sites, online services, and client portal (collectively referred to as ‘Copytide’ or our ‘Service’).

Information we collect:
– Personal Data: email address, name, company name, billing address, payment information
– Usage Data: collected automatically when using Copytide
– Unique identifiers and data communicated while using the service

Data collection and use:
– Some data is mandatory for service provision
– We use cookies and tracking tools to provide and improve our service
– Users are responsible for any third-party data they share through Copytide

Data processing:
– We use appropriate security measures to protect your data
– Data may be accessible to certain Copytide staff and external service providers
– We process data based on consent, contractual obligations, legal requirements, or legitimate interests
– Data may be processed in various locations, including countries outside your own

Data retention:
– We keep data as long as necessary for the purpose it was collected
– Retention periods vary based on contractual, legal, or consent-based requirements

Your rights:
You have the right to:
– Access, correct, or delete your data
– Withdraw consent or object to processing
– Receive your data in a portable format
– Lodge complaints with data protection authorities

Changes to this policy:
We may update this policy and will notify users of significant changes.

Contact us:
For privacy-related inquiries, contact us at privacy @ copytide.com.