Terms of service

These terms of service inform you about our procedures regarding a legally binding agreement between you and our services & website.

Copytide Terms and Conditions

1. Introduction
Reel, Inc. dba Copytide (a Wyoming corporation) (“Copytide,” “we,” “our,” or “us”) provides professional copywriting services through our website at www.copytide.com. These Terms and Conditions govern your use of our services and website, as well as affiliates’ websites and businesses of Reel, Inc.

2. Services
2.1 Copytide offers copywriting services on a pay-as-you-go basis and via subscription plans.
2.2 Our services include, but are not limited to, creating original written content for websites, marketing materials, social media, and other business communications.

3. Service Delivery
3.1 Clients can submit project requests through our online platform.
3.2 We assign qualified copywriters to complete your projects based on your requirements.
3.3 Turnaround times are estimates and may vary depending on project complexity and current workload. We do not offer any SLAs or turnaround guarantees and do not hold any responsibility or liability for late delivery.
3.4 Clients can review and request revisions to delivered content within a specified timeframe.
3.5 We strive to deliver content that is satisfactory for our clients. However, as a human-powered service, we don’t guarantee error-free content. We don’t hold any responsibilities or liabilities for services delivered with inaccuracies or errors. It’s the client’s responsibility to review each delivery and check all details.

4. Payment
4.1 We accept payments via major credit cards and PayPal.
4.2 All payments are upfront, whether for pay-as-you-go projects or subscriptions.
4.3 Subscriptions are billed monthly, quarterly, or annually, depending on the chosen plan.
4.4 We offer a one-month package that provides access to all services for 30 days, similar to a monthly subscription, but expires after 30 days without renewal.
4.5 All fees are non-refundable unless otherwise stated in our Refund Policy.

5. Client Responsibilities
5.1 Provide clear and accurate project briefs.
5.2 Respond promptly to any requests for clarification or additional information.
5.3 Review delivered content in a timely manner.
5.4 Use the content for its intended purpose. Clients with agency accounts may redistribute or resell the content produced.

6. Intellectual Property
6.1 Upon full payment, clients receive full rights to the delivered content.
6.2 Copytide retains the right to use delivered content as samples in our portfolio.
6.3 If a client receives a refund or has their subscription cancelled due to non-payment or delinquency, Copytide retains ownership of all content produced and completed for that client.

7. Confidentiality
7.1 We treat all client information and project details as confidential.
7.2 Clients agree not to share access to their Copytide account with unauthorized third parties.

8. Limitation of Liability
8.1 Copytide is not liable for any indirect, incidental, or consequential damages arising from the use of our services.
8.2 Our total liability is limited to the amount paid for the specific project in question.

9. Termination
9.1 Either party may terminate the service agreement at any time without notice, as our service is prepaid for a limited time or scope and does not require a commitment.
9.2 Copytide reserves the right to terminate service immediately in cases of breach of these Terms.

10. Governing Law
These Terms are governed by the laws of the State of Wyoming, United States.

11. Changes to Terms
Copytide may update these Terms from time to time. Continued use of our services constitutes acceptance of any changes.

12. Contact
For any questions regarding these Terms, please contact us at team @ copytide.com.

By using Copytide’s services, you agree to abide by these Terms and Conditions.